Privacy Policy

By using the Review Lens site, tools, browser extensions, subscriptions, or forms, you agree and accept data storage and usage in accordance with this policy.

Information collected

Account information: Collected when registering for a Review Lens account. For example, your email address.

Website visitors: We collect non-personally-identifying information including your browser type, visit date and time, the referring site, votes on product features, and form entries including newsletter subscriptions.

Information you provide when using our service: Review Lens collects, processes then discards any content that you create, such as web-page screenshots, annotations, comments, and browser metadata. The content you create is not stored on our systems. This information is collected on behalf of our customers and there is no direct relationship with the individuals whose personal data we process.

Information we collect automatically when you use our services: Information about which features you use and when you use them.


Information for service providers: We collect and store necessary information from our service providers that is required for our product to operate. This includes authentication tokens, account identifiers and project identifiers. Service provider information is securely encrypted when stored and only used for the purpose of delivering our service to you, they allow us to communicate to the service providers on your behalf.

Cookies: Review Lens uses cookies for authentication and authorization purposes, a requirement to provide functionality and to recognize you across different services and devices.

Email communication: If you provide personal information such as your email and name then you allow us to store this information and use it for contact purposes, including providing product updates, newsletters, and marketing material for our services. Your personal information is never handed to any partners or third parties without your consent. If you’d like to unsubscribe to promotional content please email [email protected]. However please be aware, some Review Lens services require email communication to operate.

Payment information: For some features of Review Lens payment information is required. We do not not explicitly collect or store this information with Review Lens, however it is collected by our payment gateway provider, Stripe https://stripe.com/. Information collected by Stripe includes your email address, credit card information and country or region.

Information storage

Review Lens servers and data stores are located in GDPR compliant data centers that adhere to internationally recognised security standards including ISO 27001. If there is an order originating from an administrative or judicial authority relating to your personal data, Review Lens will inform you immediately when legally authorized to.

Information usage

Your non-personally-identifying or personally-identifying information may be used to:

Your information will not be sold, transferred, traded, or shared with any other company or third party without your consent, other than to deliver the requested service. This does not include trusted third parties who enable us to provide our service. Your information may be released when required by law. Also, to help us improve our service, non-personally identifiable information for website visitors is provided to other parties for analytics purposes. If Review Lens or its assets are acquired by another company, that company will inherit all data collected by us and will assume the information obligations in accordance with this policy.

Information retention period

Your account information is retained for as long as your account is active. Some information is also retained to comply with legal obligations, enforce agreements, or to improve our Services. Contact information for marketing purposes is retained until you have unsubscribed from our marketing list. If you would like to update or remove your account information or marketing contact information please contact us at [email protected].

Cookie policy

Cookies are used for user authentication, user authorization and to prevent fraudulent use of user accounts. Cookies allow us to recognise you and capture specific information. Cookies are a technical requirement to provide the Review Lens service to you.

Other information

California Online Privacy Protection Act

In accordance with the California Online Privacy Protection Act, we will not share your personal information to third parties without your consent. You may make any changes to your information at any time by logging into their account or emailing [email protected].

Children's Online Privacy Protection Act

In accordance with the Children's Online Privacy Protection Act, no information is collected from persons under 13 years of age, all our services are directed to people who are 13 years old or older.

Plausible Analytics

(used in our website only, not the Review Lens applications/browser extensions)

This website uses Plausible Analytics to help us improve our service offering. All site measurements are carried out absolutely anonymously. Cookies are not used and no personal data is collected. There are no persistent identifiers and no cross-site or cross-device tracking. For more information, and to understand how Plausible handles its data, please see https://plausible.io/.

Technical information protection

All data is securely transferred over HTTPS utilizing Transport Layer Security. All supplied sensitive payment information is collected directly by our payment gateway provider and is never stored or transferred to our servers. To read more about the security of our payment gateway provider please visit https://stripe.com/. Service provider information, such as access tokens are encrypted at rest and are only used for the purpose of delivering the required functionality of our service to you. We do not store or require any user password information as only secure external authentication methods such as OAuth, SAML and OIDC are used to authenticate users with our service.

Changes to our Privacy Policy

This privacy policy may be changed or updated at any time, it was last modified on October 6, 2022.

Contacting Us

Please contact Review Lens if you have any concerns or questions about the handling of your information on our service.

Review Lens
3/6 Hudson Street,
Coburg, VIC 3058,
Australia
[email protected]
https://reviewlens.io